HEAVENLYME jewelries are ALL MADE TO ORDER.
When you purchase any items from our store,
please allow us 1 to 3 days of making jewelries ALL HANDMADE
If we have the items in stock,
we will be shipping out within 1-2 business days.
Our Shipping carrier will be
via USPS First Class SHIPPING without
tracking number on all orders
WITHIN THE UNITED STATES.
Additional fees apply to expedited services.
via USPS expedite Mail Service.
USPS first class shipping usually takes
7-10 Day SHIPPING For INTERNATIONAL
with tracking number.
Your order may be delivered to you by either the local post office or
a local courier.
Depending on your area, most orders will be delivered
by your local post service,
so the package will be received with your regular mail.
Please contact your nearest post office if you have not received
your items when tracking system show it was delivered.
If you are not home when the delivery is made,
a notice card may be left by the postal service
to advise on how and where
your delivery can
For details, please see the chart below for shipping fees.
Rest of World- Shipping FEE may vary depending on where to ship. Handling fee will be added to your shipping at checkout.
Your order may be subject to import duties and taxes,
which will be included in your total at checkout.
HEAVENLYME is not responsible for any duties/taxes applied to your package.
There should be no further payment due upon arrival of your package but
if there is an additional payment required,
you will be held responsible for that payment.
Customs policies vary widely from country to country;
please contact your local customs office for further information
All sales are final on sale items or items bought with discount. If you are not satisfied with your purchase, you may return or
exchange your item(s) within 7 days of receipt.
Shipping and handling charges are non-refundable,
and the customer is responsible for shipping charges incurred returning the item(s).
We accept returning or exchange items to customers from United States ONLY.
Refund will only be issued if all returned items are unused and they are in its original packages with all tags attached.
We do not accept any returns or exchange for international customers.
Exchange: Please email us at email@example.com
and let us know the item(s) you are returning,
which item(s) you'd like instead, and the reason for the exchange.
(if an exchange, the customer is responsible for all shipping and handling charges).
Or simply send your items to address below and EMAIL US to let us know you have shipped back the items.
P.O. Box 240366 Honolulu, HI 96824-0366